The Starbucks Partner Hours app is a mobile tool allowing employees to view schedules, request time off, and access pay statements, largely using the WorkJam platform. Partners download the app (iOS/Android), log in with their Global Username (@starbucks.com), and use QR codes provided in the partner portal for installation.
© 2022 Starbucks Corporation. All rights reserved. For internal use only.
1
1. Download the Workspace ONE® Intelligent Hub app
• Go to: https://getwsone.com to be routed to the app on the App Store
2. Open the Workspace ONE® Intelligent Hub app and Scan QR Code
• Scan the QR Code provided to finish enrollment. This option will require
use of the camera on your device and the app will ask for permission to
use the camera only for this purpose.
• If you would prefer to enter the initial values manually, use the following:
Server: https://appcafe.starbucks.com
Group ID: PARTNER
3. Follow the prompts to authenticate and complete enrollment
• Intelligent Hub may ask for permission to send notifications or to access
location, both of which are optional and are not required for enrollment
• During authentication, if you have any issues with your password, please
go to Password Self-Service at https://id.starbucks.com/password or
contact the Enterprise Help Desk (EHD) at (888) SBUX-411 (7289-411).
4. Install SBUXPartnerHrs
• SBUXParnerHrs should automatically install after enrollment is complete
• It may take some time to get the app installed automatically
• If you would like to trigger the install manually follow these steps:
o Open AppCafé (internal system only)
o Tap the Install or Processing button next to the SBUXPartnerHrs app
5. Optional: Store Manager view
• Once installed, all partners will have access to the partner profile. Store
managers may toggle between their manager and partner views by
accessing the More screen and selecting Change under Persona
Overview
Partners can access certain system actions through the mobile app. To participate in this optional app, your Apple device operating system must be version 13.0 or later.
SBUXPartnerHrs app is a private enterprise app that is not accessible for download from the public Apple App Store. Enrolling your mobile device via the Intelligent Hub app
is a prerequisite to any Starbucks-approved mobile apps. Follow the steps below to install the SBUXPartnerHrs App to your Apple iOS device.
Installing the Starbucks Partner Hours Mobile App – Apple iOS
3. Open Starbucks
AppCafé
2. Scan QR Code1. Download
Intelligent Hub
5. Store Manager view
4. Install
SBUXPartnerHrs
NOTE: Starbucks uses Intelligent Hub to protect Starbucks and partners
alike. Intelligent Hub will only allow Starbucks to interact with the apps
and configuration applied by it. It cannot access anything personal on
your device, such as call logs, your photos, SMS, MMS and iMessages,
iCloud accounts, email accounts and apps you have installed from the
App Store.
Quick Reference Guide
For technical support in downloading, accessing, or using the SBUXPartnerHrs mobile
app - contact the Enterprise Help Desk (EHD) at (888) SBUX-411 (7289-411).
• Support for SBUXPartnerHrs is exclusively available through the Enterprise Help Desk.
• You can access Starbucks Partner Hours without participating in the mobile app by
using the link below. EHD only supports issues that occur on the approved mobile app.
o
https://starbucks-wfmr.jdadelivers.com/retail/rp/login
© 2022 Starbucks Corporation. All rights reserved. For internal use only.
2
1. Download the Workspace ONE® Intelligent Hub app
• Go to: https://getwsone.com to be routed to the correct app on the public
Google Play store
2. Open the Workspace ONE® Intelligent Hub app and Scan QR Code
• Scan the QR Code provided to finish your enrollment. This option will require use
of the camera on your device and the app will ask for permission to use the
camera only for this purpose.
• If you would prefer to enter the initial values manually, please use the following:
Server: https://appcafe.starbucks.com
Group ID: PARTNER
3. Follow the prompts to authenticate and complete installation
• Intelligent Hub may ask for permission to send notifications or to access
location, both of which are optional and are not required for enrollment
• During authentication, if you have any issues with your password, please go to
Password Self-Service at id.starbucks.com or contact Enterprise Help Desk
(EHD) at (888) SBUX-411 (7289-411).
4. Install SBUXPartnerHrs
• SBUXParnerHrs should automatically install after enrollment is complete
o It may take some time for the app to install automatically
• If you would like to trigger the install manually:
o Open managed Google Play (internal system only) in your Work Profile
o Tap the Install button next to the SBUXPartnerHrs app
5. Optional: Store Manager view
• Once installed, all partners will have access to the partner profile. Store
managers may toggle between their manager and partner views by accessing
the More screen and selecting Change under Persona
Overview
Partners can access certain system actions through the mobile app. To participate in this optional app, your Android operating system must be Android 10.0 or later.
SBUXPartnerHrs app is a private enterprise app that is not accessible for download from the public Google Play Store. Enrolling your mobile device via the Intelligent
Hub app is a prerequisite to any Starbucks-approved mobile apps. Follow the steps below to install the SBUXPartnerHrs App to your Google Android device.
Installing the Starbucks Partner Hours Mobile App – Google Android
3. Open Google Play
Store in Work Profile
2. Scan QR Code
1. Download
Intelligent Hub
5. Store Manager view
4. Install
SBUXPartnerHrs
NOTE: Starbucks uses Intelligent Hub to protect Starbucks and partners
alike. Intelligent Hub will only allow Starbucks to interact within the
Work Profile and with the apps and configuration applied by it. It
cannot access anything personal on your device, such as call logs, your
photos, SMS, MMS, Google accounts, email accounts and apps you
have installed from the public Google Play store.
Quick Reference Guide
For technical support in downloading, accessing, or using the SBUXPartnerHrs mobile
app - contact the Enterprise Help Desk (EHD) at (888) SBUX-411 (7289-411).
• Support for SBUXPartnerHrs is exclusively available through the Enterprise Help Desk.
• You can access Starbucks Partner Hours without participating in the mobile app by
using the link below. EHD only supports issues that occur on the approved mobile app.
o
https://starbucks-wfmr.jdadelivers.com/retail/rp/login
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