The MPD SE 0489050 Disclosure Notice provides essential information for non-life insurance policyholders regarding their rights and obligations. It outlines the intermediary services, insurer details, and compliance officer information. This notice is crucial for understanding premium payment schedules, claims procedures, and the consequences of non-payment. Designed for current and prospective policyholders, it ensures transparency in the insurance process and highlights the importance of timely communication with brokers and insurers.

Key Points

  • Details the rights of non-life insurance policyholders regarding their policies.
  • Outlines the premium payment schedule and consequences of non-payment.
  • Provides contact information for brokers and compliance officers for assistance.
  • Explains the claims process and necessary documentation for filing claims.
Serole Evalt
3 pages
Language:English
Type:Guide
Accounting
Serole Evalt
3 pages
Language:English
Type:Guide
Accounting
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DISCLOSURE NOTICE TO NON-LIFE INSURANCE POLICYHOLDERS
INTERMEDIARY SERVICES ACT NO.37 2002 FAIS & NON-LIFE INSURANCE ACT
IMPORTANT - PLEASE READ CAREFULLY - DISCLOSURE AND OTHER LEGAL REQUIREMENTS
(This notice does not form part of the Insurance Contract)
As a Non-Life insurance policyholder, or prospective policyholder, you have the right to the following information :
ABOUT THE INTERMEDIARY (INSURANCE BROKERAGE)
Business Name :
Motor Plan Direct
Physical Address :
Suite 201 Tokai Village Centre, Tokai, Cape Town, 7945
Telephone :
0871509701
Fax :
Web :
www.motorplandirect.co.za
Email :
[email protected]
Registration Number :
2012/075267/07
VAT Number :
4740274917
Authorised Financial Services Provider Licence No: 46967
Authorised to provide Financial Services in Respect of Licence Category 1: 1.2 Non-Life Personal, 1.23 Non-Life Personal A1 and 1.6
Non-Life Commercial Lines
BROKER'S COMPLIANCE OFFICER
Name
:
MVIA Compliance
Physical Address :
Tokai Village Centre, Tokai, 7966
Telephone : Fax : Email :
[email protected]
Contact Person :
SE Snyman
ABOUT THE INSURER
Name
MVIA.value
:
Telephone :
0872323494
Fax :
0866570077
Website : Email :www.mvia.insure [email protected]
Registration Number :
2012/201128/07
VAT Number :
4010261909
Authorised Financial Services Provider Licence No:
45790
Authorised to provide Financial Services in Respect of Licence Category 1: 1.2 Non-Life Personal and 1.6 Non-Life Commercial Lines
INSURER COMPLIANCE OFFICER
:Name
:Telephone Fax :
:Contact Person Email :
FRAUD AND COMPLAINTS
If you become aware of irregularity on any policy you may contact your insurer where your call will be treated in confidence.
Complaints:
If you would like to lodge a complaint regarding the service that you have received please contact your insurance broker and failing a
satisfactory result please contact your insurer.
Procedures for the submission of claims are detailed in the policy wording in the sections of the policy headed GENERAL.
In the event of a possible claim you must notify the insurers as soon as possible. The contact details of your insurer is detailed above.
In the event of a claim you will be required to supply the following:
- Details of other insurance covering the same event
- Written details of the event unless otherwise instructed
- Information and proof in support of the claim
- Documents or details of any communication in connection with the claim.
You must make no admission or statement of liability or make any offer to any third party. Claims resulting from loss, theft or malicious
damage must be reported to the police. You must notify the insurer immediately, once you become aware of any impending prosecution.
In the event of a claim you may become responsible for a first amount payable in respect of a claim. Details of any such responsibility is
shown in the policy wording and the amount is shown in the policy schedule.
CLAIMS
TYPE OF POLICY
This is a Non-Life Insurance policy, paid Monthly.
EXTENT OF YOUR PREMIUM OBLIGATIONS
Your premium obligations are:
Premium :
543.18
Sasria :
-
Broker Fees :
-
:
Underwriter Fees -
Retained Fee :
-
Total Payable :
543.18
Inclusive of Commission of : Paid Monthly to Motor Plan Direct
67.90
Inclusive of VAT of :
70.85
Print date: 05/08/2025
Printed by:
KGADI JOYCE
MPD SE-0489050
Processed Date: 05/08/2025
Created by:
Page 1 of 3
Mervyn Johnson
Version 1
MANNER OF PAYMENT OF PREMIUM, DUE DATE AND CONSEQUENCE OF NON-PAYMENT
Premiums are paid by debit order. Premiums are paid Monthly and are due on the 26th day of each month.
You agreed to pay the premium. The amount of premium due, the frequency of payment, and the date on which payment is due, is
contained in the policy schedule.
Consequences of non payment: Please refer to the Policy Wording.
- Request a letter of representation from your adviser.
- Incorrect or non-disclosure by you of relevant facts may influence an insurer on any claims arising from your contract of insurance.
- Don't be pressurised to buy the product.
- Make notes as to what is said to you.
- Keep all documents handed to you.
- Complete all forms in ink.
- Do not sign any blank or partially completed application forms.
WARNING
OTHER MATTERS OF IMPORTANCE
(a) You must be informed of any material changes to the information provided above.
(b) If the information above was given to you verbally, it must be confirmed to you in writing within 30 days.
(c) If any complaint to the insurer or the broker is not resolved to your satisfaction, you may submit a complaint to the Non-Life
Insurance Ombudsman or FAIS Ombudsman.
(d) Polygraph or any lie detector test is not obligatory in the event of a claim and the failure thereof may not be the sole reason for
repudiating the claim.
(e) The insurer and not the intermediary must give reasons for repudiating your claim.
(f) Your insurer may not cancel your insurance merely by informing your intermediary. There is an obligation to make sure the notice
has been sent to you.
(g) You are entitled to a copy of the policy free of charge.
(h) If premium is paid by debit order it may only be in favour of one person and may not be transferred without your approval; and
the Insurer must inform you at least 30 days before the cancellation thereof, in writing, of its intention to cancel such debit order.
PARTICULARS OF SASRIA SOC LIMITED
Should you have requested cover provided by SASRIA SOC LIMITED, Registration No. 1979/000287/30, details are as follows:
Physical Address : 36 Fricker Road, Illovo, Sandton, 2196
Postal Address : P.O. Box 653367, Benmore, 2010
Telephone : (011) 214 0800 / 086 172 7742 Website: www.sasria.co.za
Email [email protected]:
Claims Procedure : In the event of a claim, all relevant documentation relating to your claim must be submitted to the Nominated
Insurer, the name and address that appears above.
Compliance Officer : Mr. Mziwoxolo Mavuso
Telephone : (011) 214 0800 / 086 172 7742 Email: [email protected]
Complaints in respect of a Representative (Nominated Insurer) to be addressed to:
Compliance Officer, Sasria SOC Limited, P.O. Box 653367, Benmore, 2010
:Complaints
Authorised Financial Services Provider Licence No: 39117
:Vat Registered Number 4140119340
Yes:
Relevant Insurance Cover Held
Non-Life Commercial & Personal Lines:Financial Products
Sasria has adopted a Conflict of Interest Management Policy to avoid and mitigate any potential
conflicts of interest. The policy is available at www.sasria.co.za
:Conflict of Interest Policy
ABOUT YOUR SASRIA COUPON/POLICY
Name and Address of Sasri Agent Company
This is the underlying Insurer who issue your Sasria
Coupon/Policy on behalf of Sasria SOC Limited
Details of Policy
Cover is provided in respect of all classes of business as per the
underlying policy, subject to those classes insurable by Sasria.
Premium R
Frequency of Premium
Payments Manager of Premium
Payments Due date for
These details are reflected in the quotation, in the policy
schedule and in the Disclosure Notice forming part of disclosure
for the underlying policy
Consequences of Non-payment of Premium
Cover will cease in the event of the policyholder failing to pay
premium.Please refer also to the Disclosure Notice document which
provided further details as to premium and monetary obligations
Print date: 05/08/2025
Printed by:
KGADI JOYCE
MPD SE-0489050
Processed Date: 05/08/2025
Created by:
Page 2 of 3
Mervyn Johnson
Version 1
Sasria is striving for excellence. Should we fail to deliver on our service promises or for any complaints, you can send an email
to: [email protected]
PARTICULARS OF THE NATIONAL FINANCIAL OMBUD SCHEME SOUTH AFRICA (NFOSA)
The NFOSA is available to advise you in the event of a complaint regarding intermediary services and advice.
Name : National Financial Ombud Scheme South Africa (NFOSA)
Physical Address : Johannesburg
Cape Town
- 110 Oxford Road, Houghton Estate, Johannesburg 2198
- Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7700
Share call : 0860 800 900 WhatsApp: +27 (0) 66 473 0157
Email : [email protected]
Web site: www.nfosa.co.za
PARTICULARS OF THE FAIS OMBUDSMAN
125 Dallas Avenue, Menlyn Central, Waterkloof Glen, Pretoria 0010:Physical Address
Postal Address : PO Box 41, Menlyn Park, 0063
Telephone : (012) 762 5000 / (012) 470 9080 Fax: 086 764 1422 / (012) 348 3447
Email : [email protected] Web site: www.faisombud.co.za
PARTICULARS OF THE REGISTRAR OF NON-LIFE INSURANCE / FINANCIAL SECTOR CONDUCT AUTHORITY
Name : Financial Sector Conduct Authority (FSCA)
Postal Address : P.O. Box 35655, Menlo Park, 0102
Telephone : (012) 428-8000 Fax: (012) 346-6941 Contact Centre: 0800 20 37 22
E-mail : [email protected] Website : www.fsca.co.za
GENERAL
The policy wording and schedule must be read as one document. If you need advice on any aspect of your policy, first amounts payable,
claims procedures, or your responsibility to pay premiums, please contact your insurance broker or your insurer as indicated on the
accompanying schedule.
SECTION 21 OF THE CODE OF CONDUCT
The Code of Conduct provides that no provider may request or induce, in any manner, a client to waive any right or benefit conferred on
the client, by or in terms of, any provisions of this code, or recognise, accept or act on any such waiver by the client, and any such
waiver is null and void.
SHARING OF INSURANCE INFORMATION
Insurers share information with each other regarding policies and claims with a view to prevent fraudulent claims and obtain material
information regarding the assessment of risks proposed for insurance. By reducing the incidents of fraud and assessing risks fairly, future
premium increases may be limited. This is done in the public interest and in the interest of all current and potential policyholders.
The sharing of information includes, but is not limited to, information sharing via the Information Data Sharing System operated by
TransUnion on behalf of the South African Insurance Association. By the insurer accepting or renewing this insurance, you or any other
person that is represented herein gives consent to the said information being disclosed to any other insurance company or its agent.
You are similarly giving consent to the sharing of information in regard to past insurance policies and claims that you have made. You also
acknowledge that information provided by yourself or your representative may be verified against any legally recognised sources or
databases.
By insuring or renewing your insurance, you hereby not only consent to such information sharing, but also waive any rights of
confidentiality with regard to underwriting or claims information that you have provided or that has been provided by another person on
your behalf. In the event of a claim, the information you have supplied with your application together with the information you supply in
relation to the claim, will be included on the system and made available to other insurers participating in the Data Sharing System.
Print date: 05/08/2025
Printed by:
KGADI JOYCE
MPD SE-0489050
Processed Date: 05/08/2025
Created by:
Page 3 of 3
Mervyn Johnson
Version 1
/ 3
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FAQs

what is MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders provides essential information regarding insurance policy rights and obligations.

  • It outlines the details about the intermediary and insurer, including contact information and compliance officers.
  • The notice explains the claims process, including required documentation and the consequences of non-payment.
  • It also highlights the importance of understanding any material changes to the policy and the rights of policyholders regarding complaints.

how does the claims process work in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The claims process in the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders is clearly defined to ensure policyholders understand their responsibilities.

  • Policyholders must notify the insurer as soon as possible after an incident.
  • Required documentation includes details of other insurance, written accounts of the event, and proof supporting the claim.
  • Claims resulting from theft or malicious damage must be reported to the police.

what are the consequences of non-payment in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders outlines serious consequences for non-payment of premiums.

  • Failure to pay premiums can lead to the cessation of coverage.
  • It is crucial to adhere to the payment schedule, as outlined in the policy.
  • Policyholders are advised to understand the implications of incorrect or non-disclosure of relevant facts, which may affect claims.

what rights do policyholders have in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

Policyholders under the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders have several important rights.

  • They are entitled to a copy of the policy free of charge.
  • Policyholders must be informed of any material changes to their policy information.
  • If complaints are not resolved satisfactorily, they can escalate to the Non-Life Insurance Ombudsman or FAIS Ombudsman.

what information is included in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders includes critical information for understanding insurance agreements.

  • Details about the intermediary and insurer, including contact information and registration numbers.
  • Information on premium obligations, payment methods, and due dates.
  • Guidelines for submitting claims and the necessary documentation required.

how to lodge a complaint in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

Lodging a complaint under the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders involves a clear process.

  • Initially, policyholders should contact their insurance broker regarding the service received.
  • If the issue remains unresolved, they can escalate the complaint to the insurer.
  • Further escalation can be made to the Non-Life Insurance Ombudsman if necessary.

what is the role of the compliance officer in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The compliance officer's role in the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders is crucial for ensuring adherence to regulations.

  • The compliance officer oversees the operations of the insurance brokerage and insurer.
  • They are responsible for addressing any compliance-related issues and facilitating communication regarding complaints.
  • Contact information for the compliance officer is provided for policyholders seeking assistance.

what details are required for claims in MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

When filing a claim under the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders, specific details are required.

  • Policyholders must provide written details of the event leading to the claim.
  • Information regarding any other insurance covering the same event must be disclosed.
  • Supporting documents and proof related to the claim are also necessary for processing.

what is the importance of the MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders

The MPD SE 0489050 Disclosure Notice for Non-Life Insurance Policyholders is vital for ensuring transparency and understanding in insurance agreements.

  • It informs policyholders of their rights and obligations under the insurance contract.
  • The notice helps prevent misunderstandings regarding claims and premium payments.
  • It serves as a reference point for policyholders to understand compliance and complaint procedures.